RefundPolicy

At SATEZO, we value client satisfaction. However, due to the nature of digital services, we maintain the following refund policy:

1. Non-Refundable Services

All digital services (web development, app development, AI agents, IoT, SaaS, branding, SEO, social media management, etc.) are non-refundable once work has begun.

  • Monthly subscription-based services are non-refundable after the billing cycle has started.

2. Eligible Refunds

Refunds may only be considered if:

  • Payment was made by mistake (duplicate transactions).
  • The service has not been started yet.

3. Revisions & Satisfaction Guarantee

Instead of refunds, we provide revisions according to the package you purchase.

  • If you are unsatisfied, we encourage you to reach out so we can resolve the issue.

4. Contact

For any refund or billing concerns, email us at contact@satezo.com within 7 days of the transaction.