1. Services
SATEZO provides digital technology solutions including:
- •Website & Funnel Development
- •Mobile App & SaaS Development
- •AI Agent Development
- •IoT Systems & Dashboards
- •UI/UX Design
- •SEO & Digital Marketing
- •Social Media Management & Ads
- •Branding & Visual Identity
Service details, pricing, and deliverables are listed on our website or in custom proposals/contracts.
2. Payments
- •All services are billed in USD unless otherwise specified.
- •Payments must be made in advance or according to the agreed milestone schedule.
- •Monthly subscriptions renew automatically unless canceled before the billing date.
3. Intellectual Property & Ownership
- •All work created by SATEZO (designs, code, branding assets, content) remains our property until full payment is received.
- •After full payment, ownership of deliverables is transferred to the client unless otherwise stated in a project contract.
- •SATEZO reserves the right to showcase completed work in our portfolio unless agreed otherwise in writing.
4. Client Responsibilities
- •Clients must provide all required content, brand assets, and approvals in a timely manner.
- •Delays in client feedback or materials may extend project timelines.
5. Revisions & Support
- •Packages include a set number of revisions as stated in your plan.
- •Additional revisions or scope changes may incur extra charges.
- •Ongoing maintenance, updates, or support are available via separate maintenance plans.
6. Refund Policy
- •All digital services are non-refundable once work has started.
- •Subscription services are non-refundable after the billing cycle has begun.
- •Refunds may only be issued for mistaken/duplicate transactions or if work has not yet started.
(Full details available in our
Refund Policy page.)
7. Liability
- •While we ensure high quality, SATEZO is not liable for indirect, incidental, or consequential damages arising from use of our services.
- •Any third-party tools, platforms, or integrations are subject to their own terms and conditions.
8. Privacy & Data
- •Any personal or business data shared with SATEZO will be handled in line with our Privacy Policy.
- •We implement industry-standard security measures for data protection.
9. Governing Law
These Terms & Conditions shall be governed by the laws of the Philippines. Any disputes shall be resolved under Philippine jurisdiction, unless otherwise agreed in writing.
10. Updates
SATEZO may update these Terms & Conditions at any time. Changes will be posted on this page, and continued use of our services means acceptance of the updated terms.